Frequently Asked Questions

Here is some information from our support team that may answer some questions you may have. If your question regards The Swedish Diet®, please check under FAQ The Swedish Diet®.  


To what address should I send my returns?

Answer: from USA:

Health to Happiness Inc.

7261 Bryan Dairy Road

Largo

Florida 33777, USA 

How long does an open bottle of The Swedish Diet® stay good in the fridge?

Answer: After opening about 2-3 weeks.

 

Can I put my Auto ship on hold?

Answer: If you just want to skip receiving an order one month, simply send us an e-mail to skip your Auto Ship for that month. Please have your customer number ready when calling. Whether you are cancelling or skipping a month, the requests must be received by Health to Happiness 10 days before your Auto Ship due date. If you send e-mail you must include your name, address, and phone number. 

 

How do I know my order have come through?

Answer: You will receive an order confirmation to your e-mail when your order has been placed, provided you have given a correct e-mail address.

Check your order confirmation for possible errors. Should your order or address be wrong, please contact our customer service via e-mail right away and write "urgent" in subject line. That way we are able to correct your order before it is sent out.  

 

How do I know I have ordered a monthly Auto ship?

Answer: You can check your order confirmation to see whether you have ordered an Auto ship or not. Whether it is an Auto ship or not is also stated on the invoice which follows your delivered order.  On your invoice you will also find your final cancellation date. 

 

For how long do I need to take my supplements before I notice a difference?

Answer: This is completely individual and depends on many different factors, and of course on what type of product you use. A vitamin supplement for example is not meant to give a noticeable result in that sense; however, vitamins will provide your body with a good level of vitamins and minerals and, in some cases, fatty acids, while it produces new cells. 

The most important thing is that you take your supplements regularly. A small dosage now and then does not make any difference compared to using something during a longer period of time. Keep in mind that you need a balanced diet and regular exercise to keep your general health in good shape.  

 

Can I take a larger dose than the recommended daily intake?

Answer: We never recommend our customers to exceed recommended daily intake. 

 

I am pregnant; can I still take your supplements?

Answer: Generally we do not recommend pregnant women to use supplements without having spoken to a doctor first, unless of course the product is specifically for pregnant women. The same recommendation goes for women who breastfeed.

 

My Swedish Diet® does not taste good?

Answer: All of the ingredients in The Swedish Diet® liquid are natural, so taste, viscosity and colour may sometimes vary from batch to batch. Small variations in taste may therefore occur. It might also be that you did not dilute it with enough water, so the taste may be too sharp for you. Try to use a larger glass next time you mix it. 
If you still have an issue with the taste, please contact our customer service via e-mail info@theswedishdiet.com and we will try to assist you.